Privacy policy

At mohilya (mohilya couture pvt. ltd.), we value your trust and are committed to protecting your personal information. this privacy policy explains how we collect, use, share, and safeguard your data when you visit or make a purchase on our website mohilya.com.

1. Information we collect

We collect the following types of information to provide you with a smooth shopping experience:

a) Personal information

Full name
Email address
Phone number
Billing/shipping address

b) Order & payment information

Product details, order amount, and purchase history
Payment details are processed securely by third-party payment gateways (razorpay / upi / cards).
We do not store your card or upi details on our servers.

c) Device & browsing information

Ip address
Browser type
Device type
Pages viewed
Time spent on the website
Cookies & tracking data

d) Communication information

Messages, queries, or feedback shared through whatsapp, email, or website forms.

2. How we use your information

We use your information to:
Process and deliver your orders
Send order updates, tracking details & customer support communication
Improve website performance and user experience
Personalize product recommendations
Detect fraud, fake cod orders, and protect against misuse
Provide marketing and promotional messages (only if you opt-in)

3. Sharing your information

We do not sell or rent your personal information.
However, we may share necessary information with trusted partners:
Delivery partners (for order shipping)
Payment gateways (for secure payment processing)
Technical service providers (sms/email/whatsapp updates)
Legal authorities (if required by law)
Each partner follows strict security standards to protect your data.